At Dermadiction, we are pleased to offer FREE SHIPPING on all orders, with no minimum purchase required.


Shipping Rates

• Free shipping on all orders
  
• No minimum spend
  
• No hidden fees
  

Order Processing & Dispatch Time

• Orders are typically processed and dispatched within 1–5 business days
  
• Our fulfillment partners operate Monday–Friday, 9:00 AM–5:00 PM (EST), excluding U.S. public holidays
  
• Processing times may be extended during peak periods, promotions, or holidays
  
• Processing time refers to the time required to prepare your order before it ships and does not include delivery time.
  

Delivery Time

• All delivery times are estimates only and are not guaranteed.
  
• Delivery times may vary based on:
  
• Destination
  
• Shipping carrier
  
• Weather conditions
  
• Holidays or peak shipping periods
  
• Once an order has been handed over to the carrier, Dermadiction cannot guarantee carrier performance or delivery timelines.
  
  Change of Delivery Address
  
  
• Delivery address changes can be requested before the order has been dispatched.
• Once dispatched, address changes are no longer possible.
  
  
  P.O. Box Shipping
  
  
• Dermadiction ships to P.O. Box addresses via postal services only.
  
• Courier delivery is not available for P.O. Box locations.
  

Tracking Information

• Once your order has shipped, you will receive a tracking link via email.
  
• Tracking updates may take 24–48 hours to appear after dispatch.
  

Cancellations

• Orders may be cancelled before dispatch
  
• Once dispatched, cancellations are no longer possible and will be handled in accordance with our Return Policy
  

Lost, Stolen, or Delayed Packages

• Once an order has been transferred to the carrier:
  
• Dermadiction cannot guarantee carrier performance
  
• Dermadiction is not responsible for delays caused by the carrier, weather, or external factors
  
• Dermadiction is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided at checkout
  
• We will assist customers with carrier inquiries or claims where applicable.
  
  Fulfillment Information
  
  
• All orders are fulfilled by our U.S.-based fulfillment partners.
  
  Customer Support
  
  
• For shipping-related questions, please contact: 📩 info@dermadiction.com